Public Works FAQs

Answers to common questions concerning streets and Public Works services:

Where do I call for street maintenance complaints?

The Public Works Department may be contacted at 513-867-4200 for all street and right-of-way repairs. In addition residents may submit a needed street repair report online by visiting our road repair page.

How do I dispose of tree limbs or brush?

The city offers a call-in brush pickup service that runs from April 1 through the third week of October each year.

On the second Saturday of each month brush and limbs up to 4-inches in diameter can be dropped off by residents at 4935 Groh Lane between 8 a.m. and 12 p.m.

Brush and limbs can also be tied into bundles not more than two-feet by four-feet and set out for Rumpke to pickup on your regular trash collection day.

For larger limbs residents can sign up in person at the Public Works Facility for use of a city dump truck. Please visit the Operation Dump Truck page for more information.

Who do I talk to about getting my garbage picked up?

The city contracts with a trash hauler. Currently Rumpke provides this service for Fairfield residents.

Can the video detection camera (installed at various intersection (Pleasant/Nilles, Pleasant/Patterson or Nilles/Sandy) see me no matter how far back from the intersection I am?

The camera looks down at an area behind the stop in the vicinity of the stop bar and cannot see beyond that area. The coordinated traffic closed loop system calculates the amount of green to provide by counting the number of cars that go through during each green light. However, the driver must pull up to the stop bar to be detected.

Do the video detection cameras spy on me?

The video that comes from the camera is converted to computer data in the Autoscope controller and the picture is lost forever. The city does not capture any of the video before it is processed. Even if the system had capture capabilities, only the tops of vehicles, not the occupants or the license plates would be seen.

Where is the city's landfill?

The city does not have a landfill. Rumpke, the city's contracted trash hauler, operates a landfill.

How do I dispose of my leaves?

The city conducts a leaf collection program for residents each fall between the first part of November through the last part of December. Leaves only should be placed in rows or piles behind the curb adjacent to the street but not in the street. If leaves are placed in the streets then runoff with floating leaves can enter or block local storm drains possibly causing flooding or polluting streams and/or the aquifer. Specific information on scheduling dates for your area can be found on cable TV Channel 18.

Residents who choose not to participate in this program may put their leaves in biodegradable bags for pickup by Rumpke on your regular trash collection day.

As a property owner, am I responsible for the removal of snow on the sidewalk in front of my home?

Yes, the property owner is responsible for the removal of snow and ice from sidewalks during inclement weather by 10 a.m. each morning.

The treatment of sidewalks by residents helps school children and other pedestrians reach their destinations and avoid the dangers of adverse weather conditions. Please visit our sidewalk snow removal page for additional information.

If a streetlight on my street is not functioning, how do I report the problem?

Streetlight trouble may be reported to Duke Energy (formerly Cinergy) via telephone at 513-651-4182 or via their Web site at www.duke-energy.com.

To make a report, you will need to provide the location's street address or pole tag number.

Butler Rural customers are asked to call 513-867-4400.

How do I dispose of my old large appliances (e.g. washer, dryer, refrigerator, stove, dishwasher)?

Appliances should be placed at the curbside on your regular trash pick-up day. If disposing of an appliance containing refrigerant, such as a refrigerator, freezer or air conditioning unit, the refrigerant must be removed by a heating and air conditioning contractor prior to placing the item at the curbside for pick up.

Visit our appliance disposal page for more information or contact Rumpke at 513-742-2900.

What type of storm sewer maintenance does the city perform?

City work crews will inspect, clean, repair and replace damaged structural storm sewer components that are located within the public right-of-way or public drainage easements. Such components would include curb inlets, catch basins, culverts, headwalls and storm sewer pipe segments.

For additional information about the city's storm water quality management program and storm sewer maintenance, please visit out storm water quality management program page.

Who do I call about storm sewer problems?

The City's Public Works Department at 513-867-4200 maintains storm sewers. Storm sewers are identified as the large grates in streets and near curbs.

What is the brush chipping program?

On the second Saturday of each month, residents may drop off limbs at the north end of Waterworks Park on Groh Lane.

The program operates from 8 a.m. until noon.

You must be a Fairfield resident to use this program.

Last updated: 5/12/2008