The Fairfield's Utility Billing office has launched a new Utility Billing website, where customers can pay their bills and access general information about their account. The new site provides a secure internet connection to current real-time account balance information.
Continued online payment features:
· Visa, Master Card and Pay by eCheck will continue to be the acceptable methods of payment with no service fee.
· Utility bill payments made today are posted the following business day.
To access the site, customers will need a current utility bill with their account number and customer number.
Due to recent changes in electric rates the following information has been provided to answer some of the more common questions about those changes. Complete Details
2015 UTILITY RATES
New utility rates take effect February 1, 2015. Click here for details on the new water, sewer, and trash rates.
Budget Billing Payment Option
Budget Billing is a free service designed to assist residential customers with budgeting for utility costs each month. Click here for more information on Budget Billing.
Fairfield Water-Sewer Rates 4th Best in Region
The City of Fairfield ranked 4th for combined water and sewer cost on the 2015 Oakwood Water & Sewer Rate Survey. The Public Utilities Department continues its efforts at providing exceptional customer service and maintaining infrastructure with the City's rate payers best interests in mind.
Oakwood Water-Sewer Rate Survey.