City of Fairfield, Ohio
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City of Fairfield, Ohio
City of Fairfield offices will be closed for Columbus Day on Monday, October 12

Utility Billing and Collection

************ NEW ONLINE PAYMENT WEBSITE ************

The Fairfield's Utility Billing office has launched a new Utility Billing website, where customers can pay their bills and access general information about their account. The new site provides a secure internet connection to current real-time account balance information.

Continued online payment features:

  • Visa, Master Card and payment by eCheck will continue to be the acceptable methods of payment with
    no service fee.
  • Utility bill payments made today are posted the following business day.


To access the site, customers will need a current utility bill with their account number and customer number.

Click here for an instructional PDF showing how to use the new online payment website.




Related Links: Utility Rates  |  Payment Options  |  Hours & Directions

Updates & News Releases

Electric Rate Comparison
Due to recent changes in electric rates the following information has been provided to answer some of the more common questions about those changes. Complete Details

New utility rates take effect February 1, 2015. Click here for details on the new water, sewer, and trash rates.

Budget Billing Payment Option 
Budget Billing is a free service designed to assist residential customers with budgeting for utility costs each month. Click here for more information on Budget Billing.

Fairfield Water-Sewer Rates 4th Best in Region
The City of Fairfield ranked 4th for combined water and sewer cost on the 2015 Oakwood Water & Sewer Rate Survey. The Public Utilities Department continues its efforts at providing exceptional customer service and maintaining infrastructure with the City's rate payers best interests in mind.
Oakwood Water-Sewer Rate Survey.

Utility Billing
City of Fairfield

5350 Pleasant Avenue
Municipal Building Room 113
Fairfield, OH 45014
(513) 867-5370 (phone)
(513) 867-5329 (fax)

Public Utilities
City of Fairfield

5021 Groh Lane
Fairfield OH 45014
(513) 867-5375 (phone)
(513) 867-5329 (fax)