An increase in water and sewer charges may be caused by various reasons. To begin troubleshooting, you may start by answering these questions:
Follow these simple instructions to find out if your commode is leaking:
1. Drop a few drops of household food coloring into the tank at the top of the commode.
2. Wait approximately 10 minutes - do not flush!
3. If the color of the dye appears in the toilet bowl, the commode is leaking.
(The City provides toilet dye tablets free of charge at the Utility Billing Office. If you prefer to use dye tablets rather than household food coloring, please visit the office to pick some up!)
If your commode is leaking, you will probably need to replace some parts inside the tank. Replacement parts can be purchased at a local hardware or plumbing store. You may make the repairs yourself, or you may consult a plumber.
Your water meter can be used as a tool to check for leaks: