Manage Your Utility Account

NEW FACE TO YOUR UTILITY BILL
Your City of Fairfield utility bill has a new look and more information. A water consumption bar graph has been added to your utility bill to display your consumption for the current month, along with the past twelve months. Additional information on the backside of the bill includes emergency contact numbers, payment options, and leak investigation tips.

UTILITY BILLING OFFICE RENOVATION
The Utility Billing drive-up window, located on the south side of the Municipal Building, will be closed beginning September 27, 2010, while the Utility Billing Office is being renovated. The renovation is needed to accommodate a new customer lobby and customer service counter. During the renovation, the Utility Billing Office will be relocated to Room 104 in the Municipal Building. The 24-hour depository box, located on the south side of the Municipal Building, will continue to be available during the renovations. For other payment options, see the back of the new utility bill.

NEW! BUDGET BILLING PAYMENT OPTION
Budget Billing is a free service that we are now pleased to offer to our residential customers. Budget Billing is designed to assist residential customers with budgeting for utility costs each month. Click here for more information on Budget Billing.

Access your City of Fairfield account

Questions concerning your utility account or bill may be directed to the Utility Billing and Collection Division at 513-867-5370 or utility_billing@fairfield-city.org.

Should you experience any difficulties while trying to access your utility account information, please contact the Utility Billing and Collection Division at 513-867-5370 or utility_billing@fairfield-city.org