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Manage Your Utility Account

Our online utility bill services allow you to access your statement and pay your account online.

Access your account

To access or pay your account online, enter only the numeric characters in your account number (dashes should be omitted). Account Number: Example: 654321 Note: Utility bill payments are posted each day at 10 a.m. Payments received after 10 a.m. will be posted to the account the following business day. ATTENTION: Paying by eCheck no longer requires a PIN.

Questions concerning your utility account or bill may be directed to the Utility Billing and Collection Division at 513-867-5370 or utility_billing@fairfield-city.org.

Should you experience any difficulties while trying to access your utility account information, please contact the Utility Billing and Collection Division at 513-867-5370 or utility_billing@fairfield-city.org