Residents may receive mailings that look official or purport to be government-endorsed products or services. Often, however, they are not. The Public Utilities Department has issued a bona fide endorsement of an insurance plan that covers residents in the event a water or sewer line breaks in the area for which they are responsible, usually between their foundation and the connection to public lines near the street.
The insurance program is offered by the National League of Cities, of which Fairfield is a member. The plan is a Service Line Warranty that covers up to $4,000 in repairs to a broken water or sewer line (and up to $4,000 in additional costs if the street needs to be repaired following work). The plan is offered for an introductory monthly fee of $5.75 for water lines and $7.95 for sewer lines. (Annual fees are $64.40 for water lines and $90.40 for sewer lines.)
In the event of a broken service line, a resident would call a service center, which immediately contacts a local contractor to repair the line without any additional charge to the resident, usually within 24 hours. There are no deductibles or additional fees required for a covered repair.
The warranty program is underwritten by Service Line Warranties of America, which has been in business for a decade and holds an A+ rating with the Better Business Bureau.
The Service Line Warranty Program is offered as protection to homeowners who otherwise may be financially devastated by a service line repair bill that often ranges from $1,200 to $3,500. For more information about the plan, visit www.utilitylineprotection.com