Billing & Collection


Online Utility Payments:

  • Acceptable payment methods include Visa, Mastercard, Discover or eCheck.
  • Payments may be made with no additional service fees.
  • E-billing and reminders.
  • Automatic payments.
  • Pay-by-text.
To access the site, you will need your Customer ID, which is located on your bill.

                                          CLICK HERE TO PAY ONLINE




Pay by Phone:   (513) 867-5370  Option 1
  • Acceptable payment methods include Visa, Mastercard, Discover or eCheck.



Fairfield Water-Sewer Rates 13th Best in Region


The City of Fairfield ranked 13th for combined water and sewer cost on the 2019 Oakwood Water and Sewer Rate Survey (PDF). The Public Utilities Department continues its efforts at providing exceptional customer service and maintaining infrastructure with the City's rate payers best interests in mind.