Billing & Collection

Online Utility Payments

Features of our online payment website include:
  • Acceptable payment methods include Visa, Mastercard, Discover or eCheck.
  • Payments may be made with no additional service fees.
  • E-billing and reminders.
  • Automatic payments.
  • Pay-by-text.
To access the site, you will need your Customer ID, which is located on your bill.

Fairfield Water-Sewer Rates 9th Best in Region

The City of Fairfield ranked 9th for combined water and sewer cost on the 2018 Oakwood Water and Sewer Rate Survey (PDF). The Public Utilities Department continues its efforts at providing exceptional customer service and maintaining infrastructure with the City's rate payers best interests in mind.