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Online payment option working only with web browsers Internet Explorer, Microsoft Edge, or Safari. If you encounter issues with the banner, refresh your page and they should resolve. We do have other options for making payments if you are having issues with the online option:1. By mail to:Fairfield UtilitiesP.O. Box 94883Cleveland, OH 44101-48832. Payments by PhonePay over the phone with the City's 24 hour-a-day automated phone payment system. Acceptable credit cards include Visa, Mastercard, and Discover as well as e-Check. Please contact the Utility Billing and Collection Office at 513-867-5370 and select Option #1 to utilize this service.3. Payment DepositoryA depository box allows residents to drop their payment off at the Billing and Collections Office 24 hours-a-day. The box is located on the south side of the Municipal Building. Payments from the depository will be posted the next business day. Note: cash payments by depository are not recommended.4. Walk-InsPlease feel free to drop payments off in person during regular business hours (8 a.m. until 5 p.m.) at the Fairfield Municipal Building, 5350 Pleasant Avenue.To contact the billing office:513-867-5370HoursMonday - Friday8 a.m. - 5 p.m.