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March 17, 2020

Update: Local Services and Public Health Conditions

We want to reassure everyone who lives or works in Fairfield that we are closely monitoring information from various health and government organizations about current Corona Virus (COVID-19) conditions.

City office are operating but are closed to the public. The Fairfield Municipal Building, the Municipal Annex, the Community Arts Center and all other publicly accessed buildings/facilities will be closed to the general public until further notice. City offices will remain open and available to conduct City business via telephone or email. For further clarification of available services, please see the statements below by department.

The Fairfield Police Department will continue to provide standard response to emergency calls. However, to limit exposure to Police personnel and the public, we ask that any non-emergency business with the department be conducted by telephone or email. If you need in-person assistance, the inner lobby of the Department will be open.

The Fire Department will respond to all emergency calls. The foyer at Fire Headquarters on Nilles Road will remain accessible. Emergency phones are available next to entrances of each of the City’s three fire stations.

Approved permits that are ready will be emailed to the applicant upon receipt of payment. Payments will be accepted via credit card. Pending permits will continue to be reviewed. Commercial permit applications will now be accepted online. Applicants may register an account and submit an application using the city's Online Permit Center (https://fairfieldoh.viewpointcloud.com/).

Questions or concerns regarding pending permits will be handled via email at buildingandzoning@fairfieldoh.gov or telephone at (513) 867-5318.

Customers are encouraged to pay their utility bills by mail; online via the payment portal on the City’s website at www.faifieldoh.gov or by telephone at (513) 867-5370. Should you have any questions regarding your bill you may email City at utility_billing@fairfield-city.org.
Mailing address:
City of Fairfield Utility Billing, 5350 Pleasant Avenue, Fairfield, Ohio 45014

Please mail, email, or fax your forms to the Fairfield Income Tax Department or drop them off in the outside box at the Municipal Annex entrance. Please include your phone number and email for us to contact you if needed.

When dropping off or sending your information, please provide copies of your:
• W-2s (be sure include the version that shows taxes paid to other cities, if any, in Box 18)
• Schedule C
• Schedule E
• 1099 Misc.
• Federal 1040
We will prepare your tax return and mail the final return after completed. Should you have any questions regarding your return contact the City at income.tax@fairfieldoh.gov; by phone at (513) 867-5327; or by fax at (513) 867-5333
Mailing address:
City of Fairfield Income Tax, 701 Wessel Drive, Fairfield, Ohio 45014

The crews will be working; however, contact with the public will be limited.

All Parks & Recreation facilities and programs will be closed and/or suspended until further notice.

There is no need to stock up on bottled water. There is no evidence that the COVID-19 virus survives in drinking water or wastewater. The following facts about Fairfield’s water and wastewater operations are also noteworthy:
• The Water Treatment Plant pumps fresh ground water from wells that are over 150 feet deep. The likelihood of viruses and/or bacteria of any kind living in this type of environment is extremely small.
• The Water Treatment Plant disinfects all drinking water with chlorine gas. Chlorine is a strong disinfectant and experts believe it is effective against the coronavirus as it is against other viruses. Chlorine is an effective disinfectant against common bacteria such as coliform and E. Coli, both of which have a higher resistance to disinfection than the coronavirus.
• The Water Division collects at least 50 water samples each month from all different parts of the City and tests those samples for bacteria and chlorine levels. These tests ensure that the system is maintaining the proper level of chlorine to sufficiently protect the water supply from pathogens and viruses.
• The Wastewater Treatment Plant uses UV light to disinfect treated wastewater for six months out of the year prior to discharge to the Great Miami River. UV light is an effective disinfectant against the coronavirus as it is against other viruses. UV light is used as an extra step in the sewage treatment process from May 1 through October 31 which coincides with possible recreational activities in the river. This extra step ensures the safety of people who may fish, swim or boat in the river.


• The best way to protect yourself from the spread of this virus is by using good hygiene.
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.


Ohio Department of Health
• Public call center to answer questions regarding coronavirus (COVID-19)
• 7 days a week from 9 a.m. to 8 p.m.
• 1-833-4-ASK-ODH (1-833-427-5634).

Center for Disease Control (CDC)

Butler County Health Department http://health.bcohio.us/our_services/novel_coronavirus.php

REDI Cincinnati - Business Resources

JobsOhio - Business Resources

GIS / Online Mapping:
Additional information including county by county maps of COVID-19 cases are available on the City of Fairfield Online Resource Hub.

Thank you for your continued patience as we work collectively to contain the spread of the COVID-19 virus. This situation is unprecedented in our lifetimes and we are committed to following the rules and orders of the U.S. Government and the State of Ohio as well as practicing the guidelines presented by our health organizations. As this situation is constantly changing and updates are provided on a daily basis, please watch for additional information through the City’s email listservs and social media platforms.

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