FAQs

Documents

  1. Wastewater Treatment Plant Design Data (PDF)
  2. Wastewater Treatment Plant Handout (PDF)
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  1. Who do I call if I have a sewer backup?
  2. My sanitary sewer is backing up. What should I do?
  3. Who do I call about odor problems in my home?
  4. Who do I call about storm sewer problems?
  5. I see raw sewage coming out of a manhole. What should I do?
  6. Is my home or property connected to the sanitary sewers?
  7. Why do collection crews cross my property?
  8. How can my sewer lateral be accessed?
  9. I can smell sewer odors in my house, what is causing this?
  10. I can smell sewer odors outside my house, what's causing this?
  11. I have experienced a sewer backup. How do I clean and disinfect the area?
  12. I recently had a sewer backup in my house. What caused it?
  13. What causes sewer backups?
  14. What is my responsibility for the sewer as a home or business owner compared to the City's responsibility?
  15. Who do I call if the sewer backup is my responsibility?
  16. What is a sewer lateral?
  17. I need to repair or replace my sewer line. What should I do?
  18. Where is the Wastewater Treatment Facility located?
  19. What are the hours of operation for the plant?
  20. Can I visit the plant?
  21. Does water from the storm drain system go through the Wastewater Plant as well?
  22. Where does the water leaving the wastewater treatment plant go?
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