Billing & Collection


 Online Utility Payments:

  • Acceptable payment methods include Visa, Mastercard, Discover, paypal, Venmo or eCheck.
  • Payments may be made with no additional service fees.
  • E-billing and reminders.
  • Automatic payments.
  • Pay-by-text.

To access the site, you will need your Customer ID, which is located on your bill.


                                          CLICK HERE TO PAY ONLINE




Pay by Phone:   (513) 867-5370  Option 1

  • Acceptable payment methods include Visa, Mastercard, Discover or eCheck.


Fairfield Water-Sewer Rates 17th Best in Region


The City of Fairfield ranked 17th for combined water and sewer cost on the Piqua Water and Sewer Rate Survey (PDF). The Public Utilities Department continues its efforts at providing exceptional customer service and maintaining infrastructure with the City's rate payers best interests in mind.