CommunityWatch Fairfield

We invite residents and business owners to partner with us in protecting our city through the CommunityWatch Fairfield camera registry program. If you own a security camera — whether at your home, office, or storefront — you can play a vital role in helping solve crimes and keep our neighborhoods safe.

What is CommunityWatch Fairfield?

It's a voluntary initiative that allows community members and businesses to register the location of their security camera(s) with the Fairfield Police Department, essentially creating a public safety network across the city. This strengthens our neighborhoods by deterring crime, encouraging cooperation and coordination between the community and law enforcement, and supporting criminal apprehension.

Why Register Your Camera?

Help Solve Crimes Faster: When time is critical, knowing where surveillance footage may exist helps investigators respond faster and smarter, accelerating the identification and prosecution of offenders.

Deter Criminal Activity: A strong partnership between the community and law enforcement sends a clear message to criminals — Our city stands together.

No Risk, All Reward: Participation in the program is 100% voluntary and does not provide the FPD with live access to your security system. You will only be contacted if we believe you may have valuable video evidence.

Who Can Join?

Homeowners
Renters
Business Owners
Property Managers

If you own or operate security cameras in the city limits, your participation can help make a difference.

Be a Force for Good in Your Neighborhood

Your camera could help catch a suspect, recover stolen property, or even save a life. Take an active role in the safety of your community.

FAQs

What can I expect after submitting my registration?

After completing the online registration form, you will receive an email from Genetec Clearance (noreply@clearance.network) titled “New registration for Your Last Name – Street Address” asking you to confirm your email address. Click the Confirm My Email button and a webpage will open with a second Confirm my email button. Click this button to complete your registration.

The email will also provide you with a summary of your registration. Please review the submitted information to ensure it is accurate. If you discover any mistakes in your registration, please follow the steps in the “What if I make a mistake on my registration?” question below.

What if I make a mistake on my registration?

Unfortunately, we are unable to edit your information in the system.

If any of the submitted information is incorrect, you may scroll to the bottom of your registration confirmation email and click the link to “opt out”. This will remove your registration from our system, and you may submit a new registration here.

You may also contact us online and ask us to delete your registration. Once you receive the confirmation email that your previous information was removed, you may submit a new registration here.

What should I do if I no longer wish to participate in the program?

Since this is a 100% voluntary program, you may revoke your participation at any time and for any reason. If you wish to do so, contact us online and ask us to delete your information from our system.

Once we have done so, you will receive a confirmation email from Genetec Clearance (noreply@clerance.network) titled “The site — was removed from the project CommunityWatch Fairfield”.

If you decide to participate again in the future, you may register here.

What happens if an incident occurs near my location?

If an incident occurs near your location and our investigators determine that you may have camera footage of interest, you will receive an email request from Genetec Clearance (noreply@clearance.network) titled “New video request for Your Last Name – Street Address” containing a time span for which footage is needed.

If you have footage to provide, click the Upload videos button in the email to go to the Genetec Public Portal. At the top of the page, you'll see the date of the request, followed by the last name of the requesting officer, and then the case number of the incident. This is important to note should you have any questions. Complete the required fields (first name, last name, email address), click the terms and conditions checkbox, and the click the Share files button. On the next screen, you can either drag and drop your video file(s) into the specified area or click the Select a file to share button to manually select your video(s).

If you do not wish to provide any footage, you may click the Video unavailable link in the email.

If you have any questions about the request, please contact us online. Please remember to reference the last name of the requesting officer and the case number of the incident found in the Genetec Public Portal.

What should I do if I don’t know how to download footage from my system/device?

Below are helpful links for downloading or exporting footage from some of the most common security systems and devices:

Arlo (How do I download video clips in my Arlo account?)
Blink (How to share or save Clips in the Blink App — Blink Support)
Eufy (How to Download Clips from Your Eufy Camera in the Cove Connect App - Eufy Indoor Camera | Cove Security Support)
Google Nest (Create, save, and download video clips - Google Nest Help)
Night Owl (How to Export a Video Recording (Bluetooth Recorders) – NightOwl SP)
Reolink (How to Download Recordings via Reolink App)
Ring (Managing your Ring Videos)
SimpliSafe (‎How to Download Recordings From Your Camera | SimpliSafe Support Home)
Wyze (How do I download Event videos?)

These are general links for each brand. You may need to locate a guide for your specific system/device. If you need assistance, please contact us online.

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