Frequently Asked Questions:
What is an Energy Aggregation Program?
Community electric and natural gas aggregation programs combine the residential and small business purchasing power of a larger “aggregated” group in pursuit of lowering and stabilizing energy prices.
What is an opt-out letter?
An opt-out letter is a formal notification to residents and small businesses that the City of Fairfield has renewed its contract with its aggregation supplier (Dynegy for Electric & AEP Energy for Natural Gas). An opt-out letter gives the opportunity for residents and small businesses who are automatically enrolled in the program to opt-out.
- Electric opt-out letter sample HERE
- Natural Gas opt-out letter sample HERE
Why am I receiving a letter?
All eligible residents and small businesses located in the City will be automatically enrolled in the program unless you choose to opt-out.
When does the program start?
The City’s Electric Aggregation rate is effective June 2025 and ends in May 2026.
The City’s Natural Gas Aggregation new rate is effective September 2025 and ends in October 2026.
How do I opt-out?
- For Electric Aggregation:
- MAIL: Return the enclosed Opt Out Reply Form by May 5th, 2025
- PHONE: Call Dynegy at 1-833-241-4599
- WEB: Enter your Opt Out Code online at dynegy.com/optout
- For Natural Gas Aggregation:
- MAIL: Return the enclosed Opt Out Reply Form by September 16, 2025
- PHONE: Call AEP Energy Customer Care Team at 1-888-659-3888
- WEB: Visit AEPenergy.com/gasoptout or scan the QR code on your letter to opt out online
Can I opt-out at any time?
Yes. Anyone who wishes to opt-out of the program may do so at any time at no charge.
Are there fees associated with the program?
No. There are no enrollment, termination, or additional fees associated with the program. Duke Energy will continue to deliver the electricity to your home, and you will continue to receive a single energy bill from Duke each month.
Am I being charged twice?
No. Duke Energy delivery charges are not impacted by the Energy Aggregation program. Delivery charges are determined by Duke and are unrelated to aggregation. They appear on your bill with or without the program.
The municipality's negotiation focuses on securing a favorable generation charge rate for residents. This charge covers the cost of producing the actual electricity. It refers specifically to the supply or generation portion of the energy bill, not the delivery charges.
You will continue to receive one monthly bill from Duke energy with NO additional fees associated with the program.
Energy pricing can be confusing. A guide on how to read your Electric bill can be found HERE and Natural Gas bill HERE
Does the City receive compensation for the program?
No. The City of Fairfield does not receive any compensation from the Energy Aggregation program. The goal of the program is to provide stability against volatile energy markets and save residents money.
What are the benefits of the program?
Fairfield’s Energy Aggregation program aims to provide stable, fixed-rate plans to protect residents and small businesses from volatile energy market fluctuations. There are no enrollment, termination, or additional fees associated with the program. The City of Fairfield receives no compensation from the Energy Aggregation program. Residents and small businesses can choose to opt-out at no charge anytime.
Why were these Issues on the November 7, Ballot?
Electric and natural gas aggregation issues appeared on the ballot by law. Voters must approve these issues prior to implementation of any program.
Why have energy rates increased?
The overall cost of energy has increased dramatically across the entire PJM region (including Ohio’s energy grid) due to various factors beyond municipal control (global events and market conditions, increased demand, infrastructure updates, fuel costs, etc.). This volatile trend is not unique to the City of Fairfield and is affecting all areas within the PJM footprint.
Will I save money on my utility bill?
Residential energy aggregation allows a municipality to combine the electricity and natural gas purchasing power of its residents. By pooling demand, the city can negotiate better rates and terms with energy suppliers than individual residents could obtain on their own. This program aims to provide stable, competitive energy pricing and lead to lower energy costs for participating residents. Aggregation offers fixed-rate plans, protecting against volatile market fluctuations and helps to lowers generation charges. Savings is always a priority but cannot be guaranteed. In most cases, residents will see a reduction in energy costs.
Who can I talk to about Energy Aggregation?
Contact Energy Alliances, the City’s aggregation consultant, at:
Phone: 513-794-5555
Website: https://energyalliances.com/city-of-fairfield
Email: ops@energyalliances.com